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  • Shepherd Partnership

Fully funded customer service training

Airedale Enterprise Services are offering new dates for June 22 for their fully funded 2 day Customer service training course; designed to make sure your business stands out from the crowd!

What the course covers:-

• The role of ALL staff in delivering outstanding Customer Care

• Giving first positive impressions

• Communication and listening skills to create excellent rapport with customers

• ‘Going the extra mile’

• Generating more revenue for your business through customer service excellence

Who is the course aimed at?

Any member of staff that has day to day interaction with customers such as:-

• Retail assistants

• Reception staff

• Supervisors

• Department Heads

• Directors

More information can be found from Airedale Enterprise Services by emailing Wendy or calling 01535 607775.

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