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  • Shepherd Partnership

HMRC advice regarding emails asking you to verify a change to your online account

HMRC has advised that if you receive an email to verify a change to your online account, it should be ignored if you did not request it.

You should also ignore any follow-up emails asking you to click a link. 

HMRC says, “These emails, which we are aware have been received by some customers, are a tactic by scammers to direct people to a phishing site and steal personal details. HMRC systems have not been compromised – but criminals have attempted to create fake customer accounts or to access existing accounts using personal data obtained through a variety of routes, including breaching other organisations’ security.” 

Anyone who has received such a message is encouraged to report it to HMRC at

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