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Free, independent advice for small business


With businesses across the UK facing tough and unprecedented change during the COVID-19 pandemic, ACAS has launched a new helpline to provide employers and small businesses with free, independent, and impartial advice on workplace issues.


You can use this free service to get help with:


  • explaining employer duty of care and protection of employees

  • resolving disputes and improving employee relations and productivity

  • your legal duty to explore alternatives to redundancy, including role changes or retraining

  • staff consultation – what's required and how to make the process work well

  • working constructively with employee representatives and trade unions

  • processes for changing or ending contracts, or altering working hours

  • making the most of hybrid working, flexible working or homeworking arrangement


To chat with an ACAS adviser, you can send a private message to @acasorguk on Facebook Messenger.


You can also call the ACAS helpline on 0300 123 1100, Monday to Friday between 8am and 6pm. Further information and support can be found on the website: https://www.acas.org.uk/business-support

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